iJump Party Rentals - Bounce House and Party Rentals Tomball

Weather Policy

Caution and safety must always play a part in our decision of whether or not to set up due to certain weather conditions. Therefore, these rules are hard-and-fast, never to be deviated from. They are strong guidelines in which we use to sometimes make tough calls that may possibly affect your event. Please know that we always make decisions with the utmost concern for you, your children/ guests and our team member Safety and Satisfaction. We thank you in advance for your understanding and cooperation.

All deposits paid to secure any equipment/inflatable are non-refundable. Depending on the situation, rainchecks may be permitted.

We request that if your going to cancel, you do so by 6PM the day BEFORE your event. Any cancellations after this time may result in loss of rain check and additional fees.

Once confirmation is provided to us that you would still like to proceed with your reservation, our team will be directed by management to deliver. A $60.00 cancellation fee will apply if you wish to cancel after confirmation is obtained. This fee is for the loading/unloading of items, travel time, and cleaning of equipment.

Please have a secondary plan in the event any of these weather conditions are in the forecast for the day of your event:

Rain chances are 80% or greater for the day.
Sustained winds and/or Wind gusts are 20 MPH or higher.
Temperatures outside are below 43 degrees.

If any of these conditions are in the forecast and/or present, we would be unable to deliver any equipment for any outdoor event.

If you cancel BY 6 PM the day before your event rain-checks can be applied.

Once confirmation is provided to us, or if client has not cancelled by 6 PM the day before your event, our team will be directed to deliver the inflatable/equipment by management. A $60.00 cancellation fee will apply if you wish to cancel after confirmation is obtained. This fee is for the loading/unloading of items, travel time, and cleaning of equipment.

If you cancel BY 6 PM the day before your event rain checks will be provided. (Rain checks are valid for up to 1 year). Refunds are not provided.
If you do not cancel by 6 PM the evening before your event and the rain chances are below 60% please plan on having your inflatable delivered.

Once the unit(s) is set up, full price is due. Rain checks/refunds will not be provided.

We cannot delay your delivery time in hopes of the rain stopping. This puts a lot of stress on our team and causes a big delay on other Customers reservations.

If you cancel BY 6 PM the day before your event, rain checks will be provided. (Rain-checks are valid for up to 1 year). Refunds are not provided.
Please let us know if you have any other questions.
Your Safety and Satisfaction is our main concern.




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